We have collaborated with a compounding pharmacy to get the best prices possible on HRT. Please download our price list here.

Yes. Inside the program, you’ll have the option to order additional lab testing if recommended or if you’d like deeper insight.

Additional labs are available at an extra cost.

No, we do not accept insurance.

No, we do not offer refunds. However, you can cancel your subscription at any time, and there are no long-term contracts.

Both programs use the same medically guided hormone care model and physician oversight.

The difference is the level of support and personalization.

Midlife Reset is designed for women who want:

• Safe, medically guided HRT
• Structured labs and physician check-ins
• Ongoing support through group coaching
• A clear plan without overcomplicating things

Total Transformation is designed for women who want:

• Private 1:1 practitioner support with medically guided HRT support
• Deeper and more advanced testing
• A fully customized, done-for-you approach
• Closer medical oversight for complex or stubborn symptoms

There’s no “better” option — just the level of care that fits your needs rand budget right now.
Many women start with Reset and upgrade to Total Transformation if they need more support.

All group coaching sessions are hosted live inside our app.
If you can’t attend live, replays are posted in the members hub.

All additional resources, education, and program materials are available anytime through our private members hub.

MS does not accept public or private health insurance plans, including Medicare, Medicaid, or Tricare.

 Yes. Every MS provider is a U.S. board-certified, independent medical practitioner. We only partner with experienced experts so you can feel confident you’re getting safe, professional care — right from home.

If you have recent labs, please contact our support team support@karenmartel.com to review your options.

In some cases, existing labs may be considered if they meet clinical requirements. Final decisions are made by our medical providers to ensure safe and appropriate care.

You’ll always have support — but not unlimited 1:1 messaging access.

Here’s how support works inside the program:

• Questions are posted inside the community or submitted for our weekly live Q&A calls
• Most questions are answered within 48 hours or during scheduled Q&A sessions
• This group-based support model allows us to provide consistent, high-quality care for all members

For privacy-sensitive or highly individualized concerns:

• We may recommend a private 1:1 session
• All members receive preferred, discounted pricing on private coaching if additional support is needed

Important to know:

• The Midlife Reset does not include unlimited email or direct message coaching
• Medical care, prescriptions, and safety are handled during scheduled provider appointments
• Ongoing guidance and education happen through group coaching and Q&A

This structure ensures you’re supported — without long waits, confusion, or feeling left on your own.

Both medications are highly effective for weight loss, but clinical studies show that Tirzepatide typically produces greater weight loss than Semaglutide. Many women also report much fewer side effects with Tirzepatide. The main trade-off is cost — Tirzepatide is usually more expensive because it requires a higher amount of active ingredients.